Returns & Exchange

At ‘with N.’, all our garments are woven on handlooms across different parts of India. These textiles may bear irregularities since they are handwoven, and cannot be even throughout. These variations are not to be treated as defects and are, in fact, an indication of the textile being handwoven. Similarly, with natural dyes, the colour will not be even throughout the textile, and small variations only add character!

 

We take care to check each item before sending it out to you to ensure you get a product of the highest quality. We also encourage you to clear doubts, if any, regarding the size so you get the fit right the very first time. Small actions like these go a long way in ensuring you limit your carbon footprint by not initiating multiple shipments when exchanging the garment. We also leave margins in most of our garments so we encourage you to have them altered locally when possible.

 

We are here, nevertheless, in case you need further help with your purchase. Here’s how you can go about it.

 

Returns

We do not accept returns, domestic or international, unless you have been sent a defective or incorrect product. If this happens, please write to us at hello@withn.in within 48 hours of receiving the product.

 

Exchange

How to initiate.

We accept exchanges for size issues only. To initiate an exchange:

• Write to us at hello@withn.in within 7 days of receiving your order.
• If you received a defective or incorrect product, please email us an image within 48 hours of receiving the parcel
• Please keep the tags intact along with the original packaging when sending the product(s) back

What to know.

• Shipping charges between ₹250-₹300 apply for exchanges. It will be waived if you were sent the wrong product or size from our end
• Minimum alteration charges may apply for garment adjustments
• Standard dispatch timeline will apply to exchange orders
• A new piece is sent once we have received and checked the returned product for quality
• Each order can be exchanged only once

Not eligible for exchange

• International orders
• Sale orders
• Custom-made pieces

 

Cancellation

As a made-to-order brand, we do not accept cancellations. If for any reason you don't want the product, we offer store credit of the same amount for your next purchase, unless the product has already been processed.

Refund 

We issue refunds only for unfulfilled orders. For any other queries, please connect with us via email.

Sale items, international orders, and custom-made pieces are not eligible for exchange, return, or cancellation.